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Order

This page covers the customer order flow. Use it when the customer confirms the sale.

Before you start

  • Confirm the customer exists.
  • Confirm the estimate or sales quote is ready if you use one.
  • Confirm the items, prices, and taxes are set up.
  • Confirm the user can create sales orders.

What the screen tracks

Field Meaning
order_number Order number
party_name Customer name
address Address
secondary_address Alternate address
date Order date
memo Notes
invoice_number Linked invoice number
due_date Due date
term_name Payment term
mode Order mode
location_name Location
sales_representative Sales rep
is_cancelled Cancel flag
cancellation_reason Cancel reason
class_name Class
department_name Department
currency_name Currency
exchange_rate Exchange rate
partner Partner
booking_amount Booking amount
down_payment_amount Down payment
expected_delivery_date Expected delivery
supplier_po Supplier PO reference

The order also stores item details, notes, files, tasks, events, messages, and relationships.

What to notice on the order screen

  • The customer and dates sit in the header.
  • The order lines sit below the tabs.
  • The booking amount and delivery date help the team track commitment.
  • The related record tools keep the sales trail connected.

Example

A customer approves a quote for office furniture. Bizak records the order date, expected delivery date, and the booking amount. The team then moves the order to fulfillment and invoice.