FAQs

Frequently asked questions should use short answers.

Common questions

Question	Short answer
How do I reset access for a user?	Update the user or role mapping in administration.
Why can’t I post this transaction?	Check setup, required fields, and approval state.
Why is a field disabled?	The field may depend on role or configuration.
How do I find a report?	Open the Reports section and choose the correct family.
Why does a ledger not balance?	Check the line amounts and opening balances.
Why is a record missing from the list?	Confirm the date, filters, branch, and access rights.