Support Category¶
This page covers support category setup. Use it when support requests need to be grouped.
What the screen tracks¶
| Field | Meaning |
|---|---|
Id |
Category id |
Name |
Category name |
Parent_Id |
Parent category |
The route supports create, list, update, and view flows.
Example¶
A company creates categories for login issues, billing questions, and product help. Nested categories can sit under a parent category when needed.