Troubleshooting

This section will collect the most common Bizak user issues and the steps to resolve them.

Typical topics

• login problems
• permission issues
• validation errors
• missing setup data
• posting failures
• report mismatches

First checks

1. Confirm the user has the right role.
2. Confirm the required setup records exist.
3. Confirm the date and branch filters are correct.
4. Confirm the approval state is not blocking save or post.
5. Confirm the ledger or item is not missing a dependency.

Common examples

Problem	What to check
Login fails	Email, password, and role assignment
Save button is blocked	Required fields, setup data, and validation
Report looks wrong	Filters, date range, and opening balances
Stock quantity seems off	Item receipt, transfer, and adjustment history
Payment cannot be posted	Ledger setup, invoice selection, and approval status